Transportation is a barrier to care as most of our patients do not own a car. Many of our patients did not seek care because they were worried about missing work due to illness. This is why it is important for us to offer appointments after working hours.
Our patients have reported that the care the care they received from The Good Samaritan Free Clinic have also encouraged their faith, which was one of their most valued experiences. This suggests that offering medical care in a faith-based institution may increase patient satisfaction and compliance.
Medication compliance has dwindled because of either cost or side effects, suggesting the importance of patient education about medication and importance of adhering to the regimen. Offering frequent visits for clinical reassessment and continuity of care allow our volunteer physicians to evaluate the side effects of prescribed medications and to tailor the patient's treatment plan. We do acknowledge that some medications may not be available to our population due to high cost. Therefore, we are looking to develop new models that would enhance patient assistance programs or reduced price plans. We know that patients who are more engaged in their care report better health.
As the financial support for funding free and charitable clinics decreases, we find that there is an acute need to identify the obstacles to optimal medical care in an effort to develop targeted strategies to improve care and efficiency at the Good Samaritan Free Clinic.